Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of qirashoppers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
N***a
Before mo order was less than a month. good boxes, odorless. Packing is excellent, all whole. store recommend.
A***s
The box looks nice. But! There is no rubber between the top, so liquids can escape the box. Good for storing nuts or dry food
N***a
Very fast delivery, less than 2 weeks. I recommend!
U***t
I ordered the goods 20.01, came to kazakhstan 13.02. Everything is intact, well packed. The order is happy, thank you!
S***a
Does bit heavy close but for the Price not bad is big enough and with Cutlery Thank you
E***e
Pretty!
B***v
The order reached about a month and a half, taking into account the new year holidays. Packed with maximum protection. Quality is good. The child liked. I recommend! Seller thanks!
P***E
They have arrived super well wrapped protected and are bigger than i expected.. Good as in the photo the only bad is the smell of strong plastic but dishwasher and ready!! Good.
Customer
The passport came to me for 2 months. There is a smell. Everything suits, thank you, everyone is happy. I took that would wear food to school very convenient and beautiful.
M***a
Lunch Boxes are exactly as described. They arrived quickly and in good condition. Thanks.
D***U
not very good quality
V***v
very cute
F***r
Looks good, kids like
A***a
It came for 1 month, does not smell. What was expected
T***k
Lunch box duje the great yak on mene, priyshov to ukraine is approximately for the city!
Customer
Delivery is very fast. In kazan for 2 weeks.
A***z
I like it, the disign is very nice and it’s quite spacious
A***k
All ok. Came perfectly sealed.
C***a
Cool boxes, came in good packaging, delivery fast
V***v
Excellent lanbox, plastic fragile
A***k
very cute
Customer
Boxing is excellent, very beautiful, as in the photo, the only thing that one wing is tight closed, the set is a spoon and fork, it’s cool.
T***a
Cool lunch box. Packed well. Everything is safe. Milota. Thank you!!!
P***o
Good item, shipping 14 days
A***k
Sliczne, well made pudelko, Corka is zachwycona
J***m
Super śniadaniówka, daughter satisfied. A Little hard to closes but already it opanowaliśmy.
S***n
Thankyou
I***i
Super
K***a
The product is satisfied, corresponds to the photo, thank you
A***a
ok
P***d
Very happy with my order which is in line with my expectations
N***y
When the purchase is satisfied to the depth of the soul)
S***g
No damage, no smell
O***h
Very good roomy containers.
K***u
I certainly predicted that he was cute, but on The strength is so… Closes not tightly, sauce or a small didbone will leak if bent. A bit of a picture is a sdifect, originally thought scratched, but it’s so the paint lay down. I wonder how many washes will be enough…?… But for 200r, i may order more (i do not wear soups with me, i think the norms will be)
Customer
tanks
Customer
One of the two ordered Cans has Spots that unfortunately also not to remove. This is somewhat annoying. The other is in Order.
C***s
Good quality
N***a
Good containers. Pleased that inside the boxes were a plastic spoon and a fork. The color is bright, saturated. Children are delighted, immediately began to play with them))))
M***a
Take it, you will not regret
G***k
Not comfortable and not strong buckle (fastening) the child of 7 years can only open the box, it can not be closed on its own, unfortunately. it would be better to buy in the store.
N***n
It is quickly come well packed no smell I am satisfied thanks to Seller
L***a
OK
M***I
Great.
E***a
Container gun!
J***z
All great and super well packaged
J***a
The smell is, and otherwise everything is ok
D***r
Parfait